CMMS Background

CMMS

A computerized maintenance management system for assets, work orders, preventive schedules and spare parts — cutting downtime and extending asset life.

WHO IS IT FOR?

01
Plant & Business Leaders

Monitor asset reliability, maintenance costs, downtime, and overall equipment performance.

02
Operations Teams

Get better visibility into equipment availability, breakdowns, maintenance schedules, and operational impact.

03
Maintenance Technicians

Access asset history, assigned work orders, maintenance procedures, and required spare parts from one system.

04
Maintenance Managers

Plan preventive maintenance, manage work orders, monitor maintenance performance, and reduce equipment downtime.

Modules & Features

Everything you need to streamline your operations. Explore the individual modules and signature flows that power this solution.

I&

Invoices & Payments

Completed work orders roll into invoices with labour, parts and contract charges, then track payment and outstanding balance.

Invoice from WOContract billingPaymentsOutstandingReports

Signature Flow

Close WO
→
Raise invoice
→
Collect
→
Report outstanding
TE

Technicians

Technicians carry skills and availability, which is what the dispatch board schedules against.

Technician registerSkills matrixAvailabilityJob loadField app

Signature Flow

Register technician
→
Record skills
→
Dispatch by skill
→
Track completion
I&

Inventory & Spares

Parts issue against a work order, decrement store stock and land on the customer invoice — one movement, three consequences.

Spare registerStock levelsIssue to WOReorderVan stock

Signature Flow

Stock spare
→
Issue to WO
→
Bill the part
→
Reorder
C&

Contracts & SLA

Contracts define what is covered, at what response time and at what rate — and the service desk measures itself against those commitments.

Contract registerCovered assetsResponse SLARate cardsRenewals

Signature Flow

Sign contract
→
Cover assets
→
Serve to SLA
→
Renew
AS

Assets

Assets carry location, warranty, service history and cost-to-date — so a repeat failure is visible before it becomes a replacement decision.

Asset registerLocation & siteWarrantyService historyCost to date

Signature Flow

Register asset
→
Attach to site
→
Accumulate history
→
Decide repair or replace
PS

PPM Schedules

Recurring schedules per asset generate work orders automatically, and PPM compliance is measured against what was due versus what was done.

Schedule builderAuto-generationDue & overduePPM complianceChecklists

Signature Flow

Define schedule
→
Auto-generate WO
→
Execute
→
Measure compliance
WO

Work Orders

Work orders carry priority, assignment, parts, labour time and completion evidence — from unassigned through in-progress to ready-to-invoice.

Dispatch boardAssignmentParts & labourCompletion evidenceReady to invoice

Signature Flow

Create WO
→
Assign technician
→
Execute on site
→
Close with evidence
→
Invoice
SR

Service Requests

A request captures the asset, the site and the fault, then converts into a work order once triaged — with the customer kept informed through the portal.

Request intakeTriageConvert to work orderCustomer portalComplaints

Signature Flow

Log request
→
Triage
→
Convert to WO
→
Inform customer

Key Features

Everything you need for complete business visibility.

01

Spares & Labour Management

Track spare-part consumption, technician assignments, labour hours, and maintenance resources for better cost control.

02

Preventive Maintenance Scheduling

Schedule recurring maintenance based on time, usage, or maintenance intervals to prevent avoidable equipment failures.

03

Corrective & Preventive Work Orders

Raise, assign, prioritise, and track maintenance work orders from equipment breakdowns to planned service activities.

04

Asset Register & History

Maintain a complete digital record of every asset, including specifications, service history, maintenance records, and lifecycle information.

Benefits

Why businesses choose CMMS.

01

Control Maintenance Costs

Track labour, spare parts, work orders, and maintenance history to understand where maintenance budgets are being spent.

02

Improve Maintenance Efficiency

Give technicians clear work assignments, asset information, and spare availability so maintenance work gets completed faster.

03

Extend Asset Life

Keep equipment maintained at the right intervals and reduce premature wear, failures, and replacement costs.

04

Reduce Equipment Downtime

Identify maintenance needs earlier and resolve breakdowns faster with organised work orders and complete asset history.

Need Help?

Our team is here to assist you.

Get support, request a demo, or ask any questions about CMMS.

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